Contact and Support

Reach the portal support team by message, email or telephone.

Send an enquiry

Use this form if you do not yet have portal access, or if your enquiry is not tied to a record. Once you are signed in, the secure message thread keeps your conversation attached to your beneficiary record.

We will reply to this address.
Please include your beneficiary reference if you have one. Do not include passwords or banking details.
Never send your password, one-time codes or banking details through this form. The portal will never ask for them.

Direct contact

Operator
Meridian Asset Administration Services
Support email
support@example.com
Telephone
+1 (555) 010-2200
Address
1200 Harbor Street, Suite 900, Wilmington, DE 19801

Before you write

Reporting fraud

If you have received a message asking for your banking credentials or a payment to release funds, do not respond. Report it to support@example.com and to your bank.

Illustration of a secure support conversation